General questions

1. Can I make money from this ... ?

YES! ..lots of it and with great ease! There are many people on the Net who are earning in excess of $2,000 every week displaying their more exhibitionist side part-time. This is a reality! And with the EXTRA incentives at CamContacts there is no reason why you can't make a lot more. Joining the CamContacts Network is simple, quick and fun... so why not turn your hobby into a great money earner?

There are many different ways to earn money when you join the CamContacts Network. This forms the Video Chathost Payment Schedule:

1. CamContacts (chathost payout = 50% from session price)
2. Partner Sites & CamContacts Webmasters (chathost payout = 40% to 100% from session price)
3. Partner Sites. Fixed Price Sites (payout 50¢ per minute)
4. Mobile SMS Billing (payout 50¢ per minute)
5. For each Viewer you introduce to the CamContacts Network via our Camsense program you earn up to 30% on everything they spend on sessions with other Chathosts. That's right! You even earn money when you are not on-line at CamContacts... WOW! For more details click here.
6. For each new Viewer you bring in to CamContacts.com you get 80% from the session price on all video session you have with the Viewer. Just ask the Viewer to sign up at www.camcontacts.com. The Viewer will have the question "How did you get to us?" and here the Viewer should choose "Chathost" and enter your screen name in the field. Easy!

Now you should be able to understand how easy it can be to earn in excess of $2,000/week as a Video Chathost at CamContacts. If you would like to join as a CamContacts Chathost, then complete the Registration Form and start exhibiting NOW!

Note: Payments are made every two weeks by Payoneer or Bank Transfer. Payments under $100 will be carried forward to the next pay check. For more details on payments, please see relevant FAQs below.

Note: A new Viewer is a person who has not been registered on CamContacts network before. If a Viewer who has been on the network before is referred by a Chathost, the 80% will not apply.

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2. What do I need to becomea Video Chathost ...?

A few simple requirements:

1. An Internet connection.
2. A PC Video Camera (click here to find some examples).
3. If you wish to offer the sound function to Viewers (i.e. the ability for Viewers to hear you speaking live), then you will need a soundcard and a microphone. (optional).
4. Register as a Chathost at CamContacts.
5. Verify your age - you must be over 18 years of age. (click here for details)

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3. Do I need to have a credit card or pay something to become a Chathost?

NO, there are absolutely no fees. It is completely FREE and you do NOT need to have a credit card or pay us anything to become a Chathost. The only expenses on your side will be the cost of the Internet connection and a webcamera.

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4. How do I prevent my family & friends from seeing me ... ?

When you register as a Chathost we will provide you with the option to prevent Viewers from certain Countries and States from gaining access to your Video and Archives Pictures. You can also block certain Viewer Screen Names!

So if you are one of those people who would love to express your exhibitionist side to your personality but don't want certain people to know about it ...then rest assured they won't!

• Using your Chathost Screen Name and password log in to the *Block Viewers* area in the Chathost Resources
• you will find instructions there on how to block certain countries, states, zip codes, or certain Viewers

Please remember, that blocking only works on pictures selected as 'Visible for members' (available for registered Viewers only)!

Pictures selected as 'Visible to everyone', are available for all, even non-registered Viewers.

(This doesn't mean though that all your pictures should be 'Visible for members' only - leave some contents available to guests as well ;-)! They are your potential Viewers so... you can simply avoid showing the face in pictures 'Visible to everyone').

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5. What type of content can I show in video?

First of all you must follow our guidelines for each category, and as long as you do not break your local obscenity laws, you have nothing to worry about. What you show in video is between you and a Viewer, when a Viewer enters your Videochat he receives your video content directly from your computer. It is called a "point to point" connection.

Obscene acts of underage sex, bestiality, torture, incest, and excretory functions are NOT allowed on CamContacts.

Your mobile videos also have legal restrictions. Please read them here.

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6. I have my own website/ I want to create a website, can I host it with CamContacts?

Yes, you can have your own FREE homepage at www.myFabSite.com.

Click on the link above and you will find all of the instructions there!

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7. I would like to build a website but do not know how to? Can you help?

For information on creating website, again, please visit the page with information on www.myFabSite.com.
Click on the link to go there now.

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8. Setting your Session Price

At CamContacts we are always looking for new ways to bring you more customers. In addition to CamContacts, you can now be online on many more websites & mobile sites. This means that as well as earning your normal payouts from one site - CamContacts, you will be able to earn from 100's of other Videochat sites that have partnered with us.

And the number of sites is growing every day, which means more Viewers and more traffic to you!

All you need to do to get more Viewers is to start a new Chathost session on CamContacts and accept the full range of Videochat Services displayed on the Start Session page. You will then open up a whole new world of customers, without effecting your sessions on CamContacts.

• What is a "Chathost Payout"?
  Chathost Payout is how much you will earn per minute in the videochat session. Enter in the "Session Price" box the US$ amount you want viewers to pay per minute of Videochat on CamContacts (Internet site & Mobile). The page will then update and show you the "Chathost Payout" (how much you will be paid per minute of Videochat) for all the Videochat Services.
  
  
• Why can I not choose "Chathost Payout" amount for other partner sites?
  Because the "Chathost Payout" for these additional partner sites is calculated automatically. The new Videochat Services and sites usually have a number of third parties which are responsible for introducing new Viewers to you. CamContacts needs to pay to these third parties a significant percentage for introducing these Viewers. This additional cost means that we have had to lower your and our payout and/or increase the Viewer charge on specific sites and services.
  
  We are always trying to get the best deals for you - both in number of videos and payout value. We will evaluate and monitor each service very carefully and only add services and sites which we think will help you earn extra $$$ CASH.
  
  Current Videochat Services available:
  
  
  1. CamContacts:
     - Viewers: these are CamContacts Viewers that came via our own advertising.
     - Payout: 50% of the Session Price.
  2. Partner Sites and CamContacts Webmasters:
     - Viewers: these are Viewers that visit one of the partner sites that have variable session prices, or they are referred to CamContacts by a Webmaster / Chathost.
     - Payout: 40% to 100% of the Session Price for CamContacts: We have to pay the Partner Site owner (Internet or Mobile site) and/or the Webmaster/Chathost. We have to reduce Chathost and our own payout so we can offer more to Webmasters.
  3. Partner Sites (FIXED PRICE):
     - Viewers: these are Viewers that visit one of the Partner sites which have FIXED prices, regardless of the price you normally charge on CC.
     - Payout: 50¢: We have to pay the Partner Site owner (Internet or Mobile site) and their Webmasters. The prices they charge to Viewers are normally around $1.99. The lower payout here enables us to compete with other sites which only offer low rates to Chathosts and much higher rates to Webmasters/site owners. While Chathosts work on these low payout sites, we also have to offer the same :(
  4. Mobile SMS Billing:
     - Viewers: these are Viewers that visit one of the partner sites (Internet or Mobile site), who pay via mobile phone premium SMS.
     - Payout: 50¢: We have to pay the UK mobile operator (Vodafone, Orange, etc.), the SMS aggregator, VAT and the partner site.
  
  
• How do I accept sessions from extra Videochat Services?
  It's really easy. All Videochat Services are automatically selected whenever you are up to start a new session on a Start Session page, just fill in your other session details (such as Title, IP address etc.) and that's it.
  
  
• What if I want to offer free sessions?
  On the Start Session page you can choose whether the session will be chargeable or free to Viewers.
  
  Please Note: there are some services and sites where Viewers will have to pay for ALL sessions - for example: UK "Mobile SMS Billing" sites. Choosing a free session will mean that you are not visible to the Viewers on these sites and services.
  
  
• Do I have to accept all Videochat Services?
  If you do not want to have all the extra services, just remove the 'tick' from the Agree column for the list of services you do not want. BUT you will miss out on extra sessions and extra $$$ CASH you could earn!

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9. How do I hide my country of origin/How to I choice the "just ask me" option?

Go to Privacy Options page (formerly called the Block Viewers page). If you prefer to keep your location private, please uncheck the box called Display Country of Origin. Your location on your profile will then always say "Just Ask Me", unless you decide to update your profile and make it dynamic again. With this option, it is up to you whether or not you share your home country location with Viewers.

Please note that if you choose the "Just Ask Me" option, it may exclude you from future country and ethnic origin-based Web sites and promotions. It will also exclude you in search results for Viewers looking for Chathosts in specific countries.

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General payment questions

1. When do you pay?

• A payment period starts on Monday at 00:00 GMT and finishes 13 days later at 23:59.
• The payment is then generated every 2nd Monday (on the 14th day) at 00:00 GMT.
• Our finance department manually checks the details of every payment - this is for the Chathosts security.
• Chathosts can normally expect to see the status on their account changed from "pending" to "paid" by 18:00 GMT on Tuesday. However, we can pay up to the Friday of the payment week.
• Payments are only generated if earnings have reached the minimal level of $100 or the amount specified by the Chathost (a minimum of $100).
• If a Chathost is also a Webmaster, the referral bonus earned within the payment period is also added to his/her earnings.
• Chathosts can also choose to be paid every 4 weeks instead of every 2 weeks.
• Chathosts/Studio Owners must confirm, via the link on the automated email, all payment changes made.

CamContacts always pays on time, no exceptions.

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2. Why is my payment "pending" or "outstanding"

Please check the following:

• Our minimum payout is $100. So please check that you reached this minimum level, if not we will keep the money safe for you until you reach $100.
• Please ensure that you have confirmed your payment. This is easy to do. Search within your inbox of your registered email address for an email from chaccounts@camcontacts.com with the subject; "CamContacts Support: Please confirm your Payment Details". Then, simply click on the link within the email.
• If it is before Tuesday 18:00 GMT please wait as we are busy processing your payment.

In all other circumstances, send us an email to chaccounts@camcontacts.com and we will look into your query.

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3. On the payment page it says "paid" but the money has not arrived?

• Please remember that, depending upon your payment preference, it can take 3-10 working days for the money to reach you. If more than 7 working days (10 for checks) have passed, please email us at chaccounts@camcontacts.com and we will look into what is causing the delay.

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4. How do I update my payment details?

It is easy to update your payment details. Simply follow the steps below:

• Log on to your Chathost, or if you are part of a studio, your Studio Owner Account
• Chathosts: Go to revenue details
  http://www.camcontacts.com/chathost/revenuedetails.html
• Studio Owners: Go to payment details
  http://www.camcontacts.com/studiodetails.html?partyTypeID=4
• From this page you can Update the frequency, amount and payment method (for more detailed information see the Bank Transfer and Payoneer FAQs).
• To save, click on the link "Use Payoneer/Bank Transfer/Check as my payment preference".
• Go to your CC registered email account.
• Click on the link within the email "Please click here to confirm your new Payment Details".
• Your payment details should now be amended

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5. I cannot update my payment details

Generally, there are two reasons why you cannot update your payment details online.

• Updates are not active when we are processing payments. Therefore, Monday 07:00 until 18:00 GMT, and intermittently during the Tuesday of payment week.
• If it is not payment week, then please confirm your details in the email which we sent you with the subject; "CamContacts Support: Please confirm your Payment Details" and simply click on the link. This will re-active payment changes.

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6. Who is responsible for paying taxes?

Chathosts are responsible for paying their own taxes. Chathosts are not the employees of CamContacts; they are self-employed and offer their services to CamContacts' members. It is not our responsibility to report your earnings to the Tax authorities.

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Bank Transfer

1. What is a Bank Transfer?

A bank transfer is the safest way to receive your money. We send funds via wire directly from our bank account to your bank account. It costs $33 USD per transfer and the funds are in your bank account between 3-7 working days later.

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2. What is an IBAN, SWIFT and Correspondent Bank?

What is an IBAN?
An IBAN is an international account number. All banks in Europe, Israel, Kazakhstan, Lebanon, Mauritania, Mauritius, Saudi Arabia, Tunisia and Turkey use IBAN (exceptions include Russia, Belarus, Ukraine, Armenia and Azerbaijan - these countries do not use IBAN). The format of an IBAN by country can be found here:
http://en.wikipedia.org/wiki/International_Bank_Account_Number.

What is a SWIFT/BIC?
SWIFT/BIC is a standard format of Bank Identifier Codes, which tells us the Bank Name and Address. A SWIFT/BIC is 8 or 11 characters:

4 letters: Institution code.
2 letters: Country code
2 letters or digits: Location code
3 letters or digits: Branch code, optional ('XXX' for primary office)

What is a Correspondent Bank?
We pay in US dollars (USD). Some local/domestic banks do not have the capability to accept USD transactions. Therefore, they use a partner i.e. a correspondent bank, to do this. Please ask your bank for the Correspondent Bank Name, Code/SWIFT, and IBAN/account number.

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3. The bank transfer has not arrived

If after 7 working days your bank transfer has not arrived please contact us at chaccounts@camcontacts.com. We will then arrange to provide you with a copy of the SWIFT transfer with details of where the money was sent to. This documentation can be taken to your bank to double-check all the details and to trace the funds. Please remember to update your payment details with any new information to ensure that the funds arrive with you sooner in the future.

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4. My bank needs a copy of our agreement

You can find the necessary information about the agreement between CamContacts and Chathosts here: http://www.camcontacts.com/chathost/terms.html.

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Payoneer

1. What is Payoneer and how do I use it?

Payoneer is an electronic wallet that combines a Prepaid MasterCard. Money can be in your account between 2 hours and 2 business days after an approved registration.

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2. I want to open a Payoneer account. How do I get one and use it with CamContacts?

To set up and start using Payoneer please follow the steps below:

• Log on to your Chathost, or if you are part of a studio, your Studio Owner account.
• Chathosts: Go to revenue details
  http://www.camcontacts.com/chathost/revenuedetails.html.
• Studio Owners: Go to payment details
  http://www.camcontacts.com/studiodetails.html?partyTypeID=4.
• Under "Payoneer settings" click on the "Create/Link your payoneer account" button. This takes you to the CamContacts/Payoneer website where you can link your existing account, or order a new card.
• Once you have finished the Payoneer registration process, you will automatically be redirected back to the CamContacts payment details page. Here you can see your current payment preferences, and the status of your Payoneer Account.
• You will be unable to use Payoneer as your payment preference until your account has been approved by Payoneer. Until then, your existing payment preference will stay in place.

NB: We recommend that you do not change to Payoneer until your bank card has safely arrived.

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3. I already have a Payoneer account and want to link my account to CamContacts?

Please follow exactly the same steps as FAQ 2 above; only once your account is approved please go to FAQ 4 below.

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4. My Payoneer account has been approved by Payoneer and I now wish to change my payment preference to Payoneer. How do I do this?

• Log on to your Chathost, or if you are part of a studio, your Studio Owner account.
• Chathosts: Go to revenue details
  http://www.camcontacts.com/chathost/revenuedetails.html.
• Studio Owners: Go to payment details
  http://www.camcontacts.com/studiodetails.html?partyTypeID=4.
• Click on "Payoneer".
• Then, click on the link "Use Payoneer as my payment preference". (NOTE: This is only active when your Payoneer status is "approved").
• Go to your CC registered email account.
• Click on the link within the email "Please click here to confirm your new Payment Details".
• You are now set up with Payoneer as your payment preference.

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5. The "Use Payoneer as my payment preference" link is not activated

Please review the Payoneer Status. If it displays a status other than "approved", it is not possible to select Payoneer as your payment preference yet. For questions about when your account with Payoneer will be approved please go to the Payoneer Customer Service contact page:
http://www.Payoneer.com/contactUs.aspx.

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6. How long will it take for the card to arrive?

The length of time for a Payoneer MasterCard to arrive varies depending upon your location.

Shipping time outside USA (International):

Once your card is approved, it takes 2-3 business days for Payoneer's bank to issue and ship your card.

For international delivery, the card may take up to 15-25 business days to arrive, depending on the local mail service. The card is shipped in a white envelope with the return address of Payoneer, Inc.

We do not have access to a tracking number since the card is sent by regular mail by Payoneer.

Shipping time inside the US:

Once your card is approved it takes 2-3 business days for Payoneer's bank to issue and ship your card.

Please allow 7-10 business days for mail delivery within the U.S. We do not have access to a tracking number since the card is sent by regular mail by Payoneer. Please note that the card is shipped in an unlabeled white envelope with the return address of Payoneer, Inc.

For further details please go to Payoneer's FAQs: http://www.payoneer.com/faq.aspx.

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7. Do I have to pay for a Payoneer MasterCard?

At the time of publishing, the Card Activation Fee is a one-off cost of $12.95. (This will be taken from your account when you load your first payment).

For further details and the latest information, please go to Payoneer's FAQs:
http://www.payoneer.com/faq.aspx.

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8. How quickly will I receive my money?

How quickly you will receive your money is determined by the loading fee you pay.

Loading Fees:

• Standard: $0 Per Transaction (within 2 business days).
• Immediate: $5.00 Per Transaction (within 2 hours).

For all Chathosts who have their details confirmed with CamContacts before 00:00 GMT on Monday morning (payment week), we aim to transfer funds no later than 18:00 GMT Tuesday. When we do the transfer you will get an email notification from Payoneer, this is called a "Good News" email. In the "Good News" email you will have the choice of how quickly you receive your money. Within 2 hours (immediate) = $5 charge, or within 2 business days (standard) = $0.

For example: If CamContacts pays you $100 on Monday at 15:00 GMT. You can have $95 on Monday at 17:00 GMT or $100 on Wed at 15:00 GMT depending on your choice of transfers.

For further details and up to date information on charges, please go to Payoneer's FAQs:
http://www.payoneer.com/faq.aspx.

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9. My MasterCard has not arrived yet. What happens to any money sent to my account?

Payoneer will still send you the "Good News" email to confirm money has been sent to your account. The money will be held by Payoneer until your card arrives. As cards can take up to 25 days to arrive, if you would prefer we can send you the money via bank check or bank transfer while you wait for your account to be activated.

For further details please go to Payoneer’s FAQs: http://www.payoneer.com/faq.aspx.

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10. What charges are associated with my Payoneer MasterCard?

Please check your Payoneer account for the latest information. An indication of the fees at the time of publishing is included below:

Card Activation Fees: $12.95 one-off fee: This is the fee for non-US residents; it will be taken from your first payment.

Loading Fees:

• Card Standard: $0 Per Transaction (within 2 business days).
• Card Immediate: $5.00 Per Transaction (within 2 hours).

Account Maintenance Fees:

• 0-4 Transactions/month: $3.00 Monthly.
• 5 + Transactions/month: $1.00 Monthly.

Usage Fees:

• ATM Withdrawal $3.15 per transaction.
• ATM Decline $1.00 per transaction.
• ATM Balance inquiry $1.00 per transaction.

Replacement of lost/stolen card: $12.95 per event.

For further details and the latest information, please go to Payoneer’s FAQs:
http://www.payoneer.com/faq.aspx.

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Technical Stuff

1. Starting a Videochat Session

Please visit the Video Software Manual for a full, in-depth explanation of how the Video Software works.

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Chat questions

1. How does the Chat system work?

The Buttons

[Ignore]		Select one of the Chatters from the user list on the right. Then click this button and whatever that user types will not be seen by anyone. However, they will still be able to see the chat from everyone else. This is useful to combat abusive users, as they will not know what is happening and will just think everyone is ignoring them.
[Send]		Send the message you typed. Same as pressing Enter in the text entry.
[ - Chat options - ]		Displays the chat options menu, that is explained below.

Chat options menu

[Emoticons List]		Opens the list with the emoticons.
[Display Emoticons]		If this option not ticked, you will be seeing emoticons’ names in your chat (instead of images).
[Clear History]		Clears all previous text from the screen.
[Font Size]		Allows you to change the size of the text.

[Alerts]
[Entry Alert]    Toggle this option to enable or disable the sound alert when someone enters chat. [New Message Alert]    Toggle this option to enable or disable the sound alert for new incoming messages on the chat.
[Room Control]
[Allow Chathosts Access]    This button will toggle access to your chat room for other Chathosts. [Private room mode]    This option has an effect ONLY when there are Viewers in your chat. When this happens, and the option is CHECKED, all others (Guests, other Chathosts, regular Members) are UNABLE TO CHAT in the room (send private or public messages). To further explain, the following cases exist: 'Private room mode' is NOT checked, no Viewer in the room: The room is a regular chat room and everyone can chat. 'Private room mode' is NOT checked, there are also Viewers in the room: The room is the regular chat room, everyone can talk. 'Private room mode' is CHECKED, no Viewer in the room: The room is the regular chat room, everyone can talk. 'Private room mode' is CHECKED, there are also Viewers in the room: The Viewers and the Chathost can talk freely, all others (Guests, other Chathosts, regular Members) cannot talk. When the 'Private room mode' comes into effect (the last of the above categories), all those that are affected by it (Guests, other Chathosts, regular Members entering the room or already present in the room) are informed that the Chathost is temporary unavailable for chat and that they cannot send messages in the room. When the 'Private room mode' is no longer in effect, all those that were previously affected by it (Guests, other Chathosts and regular Members already present in the room) are informed that the Chathost is again available for chat and that they can send messages in the room. [Kill Room]   Select this item if you want to forcefully close the chat room. For example, when you wish to go from a public to a private Videochat. This will remove all people from the chat room prior to going private. [Allow Guest Access]   This button will toggle access to your chat room for Guests.

The Colors

GREEN		This person is watching video.
BLUE		Chatter who has registered and also 'signed-in'.
ORANGE		Another Chathost in your text chat.
BLACK		Prospective Viewer ;-) Can also be a registered Viewer that has not 'signed-in'.
PURPLE		A CamContacts representative ;-) (Can only use Screen Name *Admin* or *Admin2*).

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Other Stuff

1. Proof of age? Do I need to send you copy of my Identification Document (ID)?

If you are planning to host a Video Session, you must provide us with a government issued Identification Document (passport, identity card or driver's license) that proves that you are at least 18 years of age. Your Chathost profile will remain hidden on the site and your account will stay inactive until required copies of the identification documents have been provided to us.
You can submit the ID by sending us an e-mail. It's very easy:

1. Just make a clear close-up (all fields should be readable) pictures of:
   • Photo ID (a colour copy of a government issued photo identification document (passport, ID card, driver's license).
   • Face+ID (a close-up colour picture of yourself holding the original Photo ID close to the face. Photo ID should be held opened on a 'picture page').
   
   
2. And the deliver them to us!
   Send us an e-mail with images attached to help@CamContacts.com
   
   
3. Having checked everything we will get back to you via e-mail confirming that you may start broadcasting video on CamContacts (it shouldn't take long) :-)

Important: Quality of the documents: Your account can be processed very quickly if you provide us with legible copies of the documents. The documents should be fully visible and of a high quality and clarity (all of the document fields must be clearly visible both in Photo ID & Face+ID). You might find it useful to use a digital camera with high resolution in order to create a good quality image of yourself holding your ID close to the face ;-)

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2. How do I create a Profile Picture?

In an effort to prevent minors from accessing 'adult' content on the Internet, each Screen Name now has TWO Profile Pictures. One Profile Picture is displayed to Non-Members (Guests) and another one is displayed only to Members. To avoid getting into a trouble, please make sure you are familiar with our guidelines for Non-Members’ Profile pictures. You will find these if you visit the Profile Photos link on the Chathost Resources page (look in the blue menu under Maintenance section).

There are 2 ways to create a Profile Picture:

• by using the iSense Cam Video Software
• by choosing your favorite picture in your Photo Archives Gallery and setting it as a Profile Picture

 1) Create a Profile Picture by using iSense Cam Video Software: Please see the relevant section from the Video Chat SoftwareManual.

 2) Choosing your favorite picture in the Photo Archive Gallery and setting it as a Profile Picture.

• Please go to your Photo Archives by clicking the appropriate link on the blue menu of your Chathost Resources page
• Browse through your pictures (by clicking dates on the left frame) and choose the ones that you like the most. Then, depending on the content of the picture and your category, select it as your Profile Picture - for Guests or Members (use 2 links next to each picture).

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3. I do not want some of the pictures to be displayed, how can I delete them?

It is not possible to delete pictures, but it is possible to hide them, so no one is able to see them except yourself. In order to hide pictures follow these steps:

• Using your Chathost Screen Name and password, login to *Photo Archives* gallery through Chathost Resources
• Browse through the pictures
• Next to each picture, you see a *Visibility* dropdown list - select 'Hidden'
• There is no *save* button or anything like this, as soon as you select that option, the picture will be hidden

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4. How can I create private Videosession?

When you start your new video session, on the sign-in screen:

1. Tick checkbox *Private session*
2. Input a *My Private access code*

*Private access code* is a password that you set yourself (it can be different each time you have a private Videosession for different Viewers), and you should give this password to the Viewer who requested a private video session. Make sure that you will give this password in a private message!

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5. I have signed up as a Chathost, but I do not appear on your site!

Unless you have both Members and Non-Members Profile Photos set, your Chathost Profile will be hidden and Viewers won’t find you on the 'WhoIsOnline' page. So please create corresponding Profile Pictures for Members and Non-Members, and notify us by emailing us at help@CamContacts.com. We will help you further :-)

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6. How can I change my Chathost Screen Name?

It is not possible to change your Chathost Screen Name. If for some reasons you wish to have a different Screen Name, then you will need to register a new Chathost account.

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7. Pictures that I have taken do not appear in my Photo Archives!

In order for pictures to appear in your Photo Archives, you need to follow the instructions described in question #2 (How do I take a profile picture). Pay special attention to Step 3, which confirms that a picture has been saved on our servers.

If you do not receive the message confirming this, then you must have done something wrong. If you do not know the reason why, then please email us at help@CamContacts.com with all the details.

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8. How do I add an additional Chathost to my existing Screen Name?

You will need to add information about your girlfriend, boyfriend or friend to your existing Chathost account, if you are not the only one who goes online under your Screen Name.

This is what you need to do:

1. Login through Chathost Resources to the *Edit Your Profile*
2. On the *Change Your Personal Profile* page you will see a section called *Individual Performers*
3. Click *Add new individual* and fill in the details for the additional Chathost in the boxes that appear
4. After you finished filling in the details, click *Accept* and then click *Next* to complete the profile for that individual

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9. I have referred a few Viewers, but I am not getting money for them!

There are a few important things to know about Viewers that you introduce to CamContacts.

1. You earn up to 20% of what Viewers spend on the CamContacts Chathosts (including yourself), therefore if you referred a few viewers, but none of them spent anything, then you do not earn any referral money.
2. If you have been regularly receiving the referral money, but it suddenly stopped, or decreased then it can mean that Viewers that you have referred stopped spending money on the site for whatever reason (reached a spending limit, payments got declined and account was automatically blocked... etc.)

If you think that none of the above applies to you, and there is some other problem, then please feel free to e-mail us at help@CamContacts.com and we will try to investigate where the problem lies.

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10. May I have multiple sessions at once?

No, you may only be in one category/session at any given time.

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11. I am a male but dress as a woman. In which categories will I be allowed to appear?

If you are a male but present yourself as a woman, or you are a female but present yourself as a man, you are required to select either Transgender (MtoF) or Transgender (FtoM) as your sex and Gender Benders as your category. Also, it is a chathost rule that the information on your profile must be accurate, including country, age and gender. If there are other "scenes" or interests that you have, such as Dungeon or Fetish, please indicate this in the Expectations section of your profile and under Optional Activities.

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Site features

1. What is One2One session?

It's our latest service giving your visitors the option to have an exclusive and private session with you. No interruptions from anyone else.
Exclusive privacy is the main difference between a One2One and open sessions so... please do NOT use One2One to elude from performing in open sessions, such as by asking your Viewers to choose One2One if they want a show.

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2. Is One2One session option available for every Viewer?

Yes, this option is offered to all Viewers, in the same way as a normal Video session.

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3. Is One2One session arranged in the same manner as private?

Nope, no arrangements needed in this case: Viewer will be able to pop in One2One at any time he or she likes, provided you have no other Viewers in your video at that time.

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4. Can I change the rate I offer for One2One session?

Yes, you can change this rate at *Start Session* page by entering the desired figure in the One2One session field. The usual default is 20% increase over standard open session rate but you can set a higher charge.

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5. What if I'm having a Viewer in my usual video and another member tries to enter One2One with me?

This member will be displayed a message informing that One2One is not available at that point, and asking to wait until you are all alone :-) Of course, this member will be able to join your current Video session (if it's not private).

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6. When I'm in One2One session with someone, what happens if other Viewers attempt to enter my room?

They will see a message advising to visit you a little later as the Chathost is busy in One2One ;-)

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7. What does a word before Viewer's Screen Name mean?

All CamContacts Chathosts are featured on our partner (White Label) websites. So what you see before Viewer's Screen Name as he/she chats with you indicates the name of the site this member came from.

Immediately after a Viewer enters your room, our text-chat will tell you the full name of his/her 'home' site. Examples of how such notification may look like:

• Screen Name has entered the room from CamContacts [CC]
• Screen Name has entered the room form NorthernAngels [NTA]

As the guy keeps typing, chat will be displaying the shortened name of the site before Viewer's Screen Name:

• CC/Screen Name
• NTA/Screen Name

As there can be 'mobile' customers among your Viewers (connecting from their mobile phones instead of a computer), our chat will help you to recognize them by displaying the following message:

connected from a MOBILE PHONE in a private session...

For more details on Mobile Video, please click here.

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Mobile Service

1. Mobile Video: What is this all about?

CamContacts is now also on mobile phones! CC Network Inc. has the WORLD'S FIRST & LARGEST LIVE VIDEOCHAT SERVICE ON MOBILE PHONES! Various entertainment companies in the UK (our mobile partners) now have access to the large CamContacts Chathosts network, so they can provide millions of their customers with access to YOUR live video! We are also always working hard to add other countries and more mobile partners to our list. This means that soon you are going to have a lot more viewers in your video chatroom to keep you busy :-)

Mobile Videochat is a HUGE technology breakthrough with tons of potential. We are working hard to make the service work and "feel" great. And, this is where YOU, the Chathost, play the main part ;-)

Demo	CamContacts Mobile The usual CC Members registered at www.camcontacts.com enjoy the original CamContacts Mobile service. This Videochat is almost no different from the Internet facility. Same Viewers, same money, same rules :-)
Demo	Mobile viewers using Mobile SMS Billing There are thousands of Mobile Viewers coming from our Mobile partners. Such Mobile partners may use the CamContacts brand or their own name (example). In either case, they all have their own Viewers, different billing (Mobile SMS Billing), different "Who is Online?" categories and legal requirements.

Mobile viewers using Mobile SMS Billing will have access to all Chathosts who accepted the following Videochat Services when starting a new Videochat session on "Start Session" page:

For "Mobile SMS Billing", names of the "Who is Online?" categories are chosen by our partners, which means they can be completely different to the "Who is Online?" categories on CamContacts. This means, that in order to participate in the "Mobile SMS Billing" services, you first need to choose your performance range by selecting your minimum and maximum adult levels in "Edit My Profile" section. Based on your choice, we will automatically put you in the appropriate category for all "Mobile SMS Billing" services.

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2. How do I change my Mobile Settings for Mobile SMS Billing Mobile?

Any time you want to update what you are willing to show to "Mobile SMS Billing" Viewers, you can adjust your minimum and maximum performance range by clicking here.

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3. I want more Mobile Viewers. What do I need to do?

1. You need to be smart and professional (click here to see Mobile Do's & Don't's) ;-)
2. Go to your Edit My Profile page and choose the Adult Level 1 for your "minimum" and Adult Level 5 for your "maximum" performance range (this is required only if you wish to participate in "Mobile SMS Billing" service). Note: Please read carefully the description of the Adult levels, and only choose the Adult Levels that you are comfortable to perform if requested by the Viewer.

Please note that we reserve the right to restrict you from the mobile projects if we find you're not performing professionally.

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4. How can I unsubscribe from participating in the Mobile video services?

You can only unsubscribe from users accessing Video Chat services by Mobile SMS Billing. In order to do that you can untick the following extra Videochat Service on the "Start Session" page:

• Mobile SMS Billing

Note: If you untick all extra Videochat Services options, Internet Viewers from Partner sites who use Mobile SMS Billing will also loose access to your video.

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5. How do I know it's a "Mobile SMS Billing" session?

When a "Mobile SMS Billing" enters your Video, on Chat you will be told the "maximum and expected show" for that Viewer and a link to view the limits.

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6. Are there any special rules for "Mobile SMS Billing" sessions?

Yes! "Mobile SMS Billing" video session has to be within the limits of certain broadcast laws. Therefore we have three rules, which we are very strict about:

1. PERFORM ONLY WHAT IS ALLOWED
   At the start of each mobile session a pop-up box to confirm the video session appears. The pop-up will describe the allowable content and the limit of the session for that Viewer. If you get so excited you forget ;-) the Chat Console also displays the allowable content for the session and has a link to view the limits.
   
   
2. 1.FOLLOW LEGAL RESTRICTIONS (What am I allowed and not allowed to show?)
   
   
3. 1.BE PROFESSIONAL (DO's and DONT's)

The usual Behavior Rules apply as well.

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7. What am I allowed and not allowed to show?

For starters, YOU decide ;-)

In Edit My Profile, you can choose both your "Minimum" and "Maximum" Performance Range. Each Adult Level is defined to guide you in choosing the perfect range for you ;-) Only mobile sessions which are within your performance range will be connected to you. At the start of each Mobile session a pop-up box to confirm the video session appears. The pop-up will describe the allowable content and the limit of the session for that Viewer. If you get so excited you forget ;-) the Chat Console also displays the allowable content for the session and has a link to view the limits.

IN ADDITION TO THE ABOVE, THE FOLLOWING IS ALSO NOT ALLOWED (no images, no showing, no discussing):

1. Child sex
2. Excretory functions: pooing, simulated pooing, enema, peeing, period, vomiting
3. Bestiality
4. Incest
5. Fisting
6. Cruelty: flagellation, dismemberment, mutilation, cannibalism etc.
7. Racism
8. Drugs
9. Extreme sadomasochism: rape, bondage, humiliation, etc.

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8. What are the Dos and Don'ts?

You should know how to treat mobile customers, so they visit you again... and again :-) It's hard to type on mobile phones, so don't expect Mobile Viewers to write too much. It will take ages for them to reply; besides, they expect to see action rather than words, as this service is really expensive on the Viewer's end.

Most important Dos for mobile sessions:

• Stay in the center of the camera frame; otherwise, users will not see anything and close the session.
• Keep your movements smooth and slow, because mobiles have SLOW frame rates.
• Start performing a show once a Viewer requests you to do so.
• Keep the Viewer interested. Your "main task" is to perform a show and keep the action going.

Most important Don'ts for mobile sessions:

• No questions about cam - it's impossible for a mobile Viewer to send a cam.
• No mentioning of One2One - ALL mobile sessions are One2One by default.
• No discussions of the CamContacts categories or rates - Mobile viewers using Mobile SMS Billing don't know anything about CamContacts.
• No questions about sound - mobile Viewers cannot have sound
• No excessive stalling - don't prolong the session by asking pointless questions.

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9. Do Mobile viewers using Mobile SMS Billing know about CamContacts?

Mobile viewers using Mobile SMS Billing know nothing about CamContacts website - therefore don't advise them to quit a mobile session and enter video via the Internet. They will not understand you and will not be able to find the CamContacts website.

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10. Are all the CamContacts categories available to Mobile Viewers?

Not necessarily, it depends on each particular mobile 'partner site'. Majority will have only a few categories available, such as "A Little Shy", "Not So Shy" and "Girl-Girl" AND they will have different names other than on CamContacts!

Each mobile service may call and categorize online Chathosts in their own way; for example, by age. In this case, Viewers will see such categories as 'Students', 'Lonely Housewives', 'Mature', etc. (with a note saying if the Chathost is shy or not so shy ;-)).

See examples below:

Mobile CamContacts "Who Is Online?"

Non-CamContacts Mobile "Who Is Online?"

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11. Can Mobile viewers using Mobile SMS Billing change their adult level/category?

No.

Each mobile service is like a website which promotes only their own particular "Who is online?" categories. Imagine it like: one service is meant only for Non Adult action... the other - only for Instant Action... the third - for Little Shy action and so on.

Mobile viewers using Mobile SMS Billing cannot choose this. When a customer signs-in for a mobile service using Mobile SMS Billing, he is given certain adult or non-adult categories to choose from and neither he, nor we can change them. They just enjoy the given!

So asking this type of Viewers to change the adult category or similar requests, will only confuse them. They won't know what it is about...

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12. Can Mobile Viewers receive sound or send a cam?

No, they can't!

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13. Can Mobile Viewers enter free text-chat?

No, they don't have the text-chat only feature and go straight to chargeable video session - so don't let them down ;-)

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14. I'm having a regular Internet member in my video. Can a Mobile Viewer interrupt?

No, all mobile sessions work on One2One principle so if you're already having a video session with someone, a mobile member won't interrupt.

Similarly, if you're running a show for a Mobile Viewer, no other member will interfere.

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15. Why do "Mobile SMS Billing" Mobile Viewers have such strange Screen Names?

Actually, they don't have Screen Names ;-) What you see as their Screen Name, is a random system-assigned combination of letters and digits, which is never used or seen by the Mobile Viewer.

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16. "Mobile SMS Billing" payout

On CamContacts, you can charge any rate you want, but for "Mobile SMS Billing" mobile sessions you will receive a maximum of 50¢ per minute. We make even less!! But this exciting service has a bright future, and we will be working with our mobile partners on ways to increase the payouts!

You don't need to change your CamContacts rates and your Internet 'business' will remain as it is. We will simply bring you additional customers.

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17. Mobile Viewers

In general, Mobile Viewers behave differently than the Internet users: they don't have the same 'intimacy' privilege ;-) They are not rude, they are not too quick - they simply are on the mobile phone!

Origin: Europe, Australia, Oceania. Other countries will follow soon.

Age: The full legal range, but expect many quite young (ages 18 to 21).

Location: All possible locations, but above all, anywhere private for intimate viewing ;-)

They send short and rude messages! - Mobile Viewers simply struggle with the phone keyboard :-) To chat and watch video on a mobile is challenging, which often results in minimum communication.

They all may say the same things! - Mostly, they just use the preset phrases. This eases typing for mobile chat, just like SMS.

Do they have cam? - No, they are on a mobile phone, so please never ask!

Can they get into One2One? - Mobile session IS One2One, so please never ask this!

Can they see me on Internet? - No, do not mention the web service as you will confuse them.

So, remember, be professional:

- NO mentioning of One2One or Cams (For example, do not ask, "Do you have cam?").

- NO reference to CamContacts categories or rates.

- NO excessive stalling.

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18. I got a question that is not covered above!

Ask us, we'll answer :-)

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CamContacts Games

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1. Adult Strip Games: What is this all about?  

At CamContacts we are always looking for new ways for our Viewers and Chathosts to have fun and engage in Live Video Chat. So we're bringing you the Strip HiLo Game, a paid service where Viewers get to play with and against you.

This is an Adult service - it is important to remember that Chathosts should only make themselves available if they are prepared to take all their clothes off – full nudity / strip is required. Any Chathosts that do not feel comfortable with this should not make themselves available for Adult Strip Games.

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2. Do I need additional software to play ?

To play Adult Strip Games you will need Adobe Flash Player 7 (or newer) installed. Download Flash Player from Adobe.

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3. What is Strip HiLo ?

Strip HiLo is a card game you play with a Viewer for the removal of all your clothes ;-)

The game uses a standard deck of 52 playing cards (Jokers not included!), and consists of several rounds. Every round you and the Viewer start with one open card each, you will then be alternately dealt more cards and will need to guess if your next card will be higher or lower than your previous one.

You will see your cards at the top of the playing screen, and your opponent's right below them. On the revealed cards you will see whether the guess was correct () or not ()

For your convenience, the card you need to guess against is in a brighter color than the cards that have been played.

The order of the cards is Ace (lowest), 2, 3, 4, 5, 6, 7, 8, 9, 10, Jack, Queen, King (highest).

When you lose a round, you will need to remove an item of clothing, until you have no clothes left to remove ;-) If the Viewer loses, the round is restarted.

Strip HiLo is an adult card game, so you can only play if you perform in the CamContacts following adult categories:

• Girls Home Alone - A little shy
• Girls Home Alone - Not so shy
• Girl-Girl
• Escort & Massage

It is very important to remember that Chathosts should only make themselves available if they are prepared to take all of their clothing off – full nudity / strip is required. Any Chathosts that do not feel comfortable with this rule please do not make yourselves available for the Strip HiLo Game.

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4. How to play Strip HiLo ?

Here are step by step instructions of how to play Strip HiLo.

Strip HiLo is a card game you play with a Viewer, who is playing for the removal of your clothes ;-)

HiLo, means Hi – for Higher and Lo – for Lower. The aim of the game is to guess correctly, more times in a row than the Viewer, if your next card will be Higher or Lower (bigger or smaller) than the card before.

Your cards will always be at the top of the screen and your opponent’s at the bottom. When the game starts both you and the Viewer will have your first card uncovered and the rest will be covered. You make your first guess according to your first uncovered card.

At the bottom left of the game screen, you are shown the list of clothes that you are wearing and will be removing. For example, in the picture above, you and the Viewer are playing for removing your shirt.

When the game starts, the Viewer will make the first choice, Higher or Lower. His guess will either be correct or wrong.

When your turn comes to guess, the top row of cards will be highlighted (brighter). Two buttons: red and yellow will appear underneath your cards, allowing you to guess if your next card will be Higher or Lower. In the example picture above, your first card is a 10. You have to guess if your next card (highlighted in blue color) is going to be Higher than the 10( J, Q or a K), or Lower than the 10 (9, 8, 7, 6, 5, 4, 3, 2 or an Ace).

If your guess is right, you will get a green tick on your card as shown.

The round continues until either you or the Viewer makes the first wrong guess.

There can be three possible outcomes of a round:

• You guess wrong, Viewer guesses right: You lose the round and remove the item of clothing currently played for; the round is restarted.
• You guess right, Viewer guesses wrong: You won the round; the round is restarted.
• You guess wrong, Viewer guesses wrong: A draw is declared (nobody won or lost); the round is restarted.

If you lost a round you will have to remove the item of clothing you were playing for. In this case, it’s the shirt: Feel free to express your stripping talents :) However, try to discover if the Viewer prefers a quick or long teasing strip – this will enhance their experience. If the Viewer starts the next round before you finished taking off the item, just remove it straight away and go on playing :)

Once you have removed your shirt, another round starts, and you’ll be playing for the next item of clothing (in this case, the skirt).

The game continues until you take off all your clothes; after that you may get dressed, or continue chatting or the show.

Note that during the game, you can hide or show the game in your Chat console by using the "Hide Game" / "Show Game" buttons. They are available while no action takes place in the game so that you can take full advantage of the Chat console. When it's your turn, the game will be automatically shown.

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5. How do I make myself available for Strip HiLo ?

Setting up a game of Strip HiLo is very easy. Go to the `Start Session' page, and select the box labeled: `I'm available for Adult Strip Games'.

When starting the session you will be asked to choose the clothes you are wearing – what will the Viewer be playing for. You may select a minimum of 3 items of clothing, and a maximum of 6.

You should make absolutely sure not to deceive or lie about the clothes you will be removing. Any attempt to do so will most probably attract unwanted penalties. You have to be prepared to perform a full strip (remove everything you are wearing) – otherwise please do not participate in Adult Games.

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6. Overview of the rules when playing Strip HiLo

1. You have to perform a full strip.
2. Select your clothes correctly – list everything you are wearing, not more or less.
3. Remove the clothes according to the messages you get during the game.
4. As always, do not deceive or lie.

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